Sep 22

Effective Business Communication

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Effective business communication skills are vital to successful co-worker and customer interactions. Both the speaker and the listener share responsibility of making the message clear, but effective communication goes far beyond simple speech and hearing. Body language, tone of voice, word choice, message clarification and communication style all come into play, and can make the…

Sep 22

5 Characteristics Shared by the Most Successful Organizations

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Companies are outwardly different. One makes machine tools, another makes software, others want to sell you lunch or do your bookkeeping. Those differences are superficial. The most successful companies share five core characteristics. 1. Leadership at all levels. Leadership has to start at the top but it isn’t great unless it spreads throughout the organization….